Great customer care is vital to results in enterprise; there’s almost nothing higher-tech about assisting consumers get just what they require. But technology will make the method a lot easier and more effective.
For some little firms, buying information and facts technologies (IT) can pay dividends in more ways than a person. Don't just can technologies support organizations build a corporate identification and decreased the cost of carrying out enterprise, it could also help degree the playing field.
The Dell/Nationwide Federation of Impartial Enterprise (NFIB) Modest Organization Excellence Award, proven in 2004, honors modest companies that instill the spirit of innovation and apply IT to enhance The shopper encounter.
Believe huge, win major
The winner will obtain $thirty,000 in engineering and Experienced expert services from Dell; a Day with Dell system with Dell executives, which include Michael Dell, to share ideal small business procedures; a life time membership to NFIB; and various prizes. Nine other businesses will receive a Dell Latitude notebook plus a just one-12 months membership to NFIB. The finalists with the 2006 award are:
-> AMAD Logistics, a global freight forwarder and logistics organization.
-> DataCert Inc., a fast-developing provider of electronic invoicing and corporate authorized commit-management answers.
-> Errand Alternatives, which offers tailored errand-running and concierge solutions 사회적기업 being an employee reward and buyer relationship improvement to health treatment, hospitality, household property and corporate businesses.
-> Harrison’s Roof Truss, L.L.C., a manufacturer of engineered wood roof and flooring trusses.
-> Micro Technological innovation Products and services Inc., which develops and manufactures electronic products.
-> Countrywide Association of System Administrators Inc., offers a 24-hour, World-wide-web-centered consumer portal through which customers can observe support calls and on-website pieces storage.
-> Ntelicor L.P., an info-engineering consulting and staffing company.
-> Pipal Research Corp., a workforce of strategists and investment bankers who supply investigation and analytical providers.
-> Sew What? Inc., a theatrical drapery maker and custom sewing provider.
-> TRS Consultants Inc., a multidisciplinary engineering and building management agency.