Very good customer support is crucial to results in business enterprise; there’s absolutely nothing significant-tech about helping shoppers get precisely what they require. But know-how will make the method less complicated and more economical.
For some tiny businesses, investing in information technological innovation (IT) can pay dividends in more approaches than just one. Not only can engineering aid corporations establish a corporate identification and decreased the cost of performing business, it also can assistance level the enjoying discipline.
The Dell/Nationwide Federation of Impartial Business enterprise (NFIB) Compact Business Excellence Award, established in 2004, honors modest companies that instill the spirit of innovation and use IT to further improve the customer knowledge.
Consider big, win massive
The winner will receive $30,000 in technological innovation and Specialist solutions from Dell; per day with Dell program with Dell executives, which include Michael Dell, to share greatest business enterprise procedures; a life span membership to NFIB; and various prizes. 9 other organizations will get a Dell Latitude notebook plus a one particular-calendar year membership to NFIB. The finalists to the 2006 award are:
-> AMAD Logistics, a global freight forwarder and logistics corporation.
-> DataCert Inc., a quick-growing provider of electronic invoicing and corporate 사회적기업제품 legal expend-administration options.
-> Errand Methods, which offers custom-made errand-operating and concierge providers as an staff advantage and customer romantic relationship enhancement to wellness care, hospitality, household assets and corporate corporations.
-> Harrison’s Roof Truss, L.L.C., a producer of engineered wooden roof and ground trusses.
-> Micro Technological know-how Solutions Inc., which develops and manufactures Digital products.
-> Nationwide Affiliation of Technique Directors Inc., provides a 24-hour, Web-dependent shopper portal by which consumers can monitor support calls and on-website pieces storage.
-> Ntelicor L.P., an details-know-how consulting and staffing company.
-> Pipal Exploration Corp., a workforce of strategists and expense bankers who supply study and analytical companies.
-> Sew What? Inc., a theatrical drapery company and tailor made sewing provider.
-> TRS Consultants Inc., a multidisciplinary engineering and design administration business.